Voith OnCallVideo - Video support for paper customers

OnCall.Video customers can be supported by video communication to speed up problem solving and to eliminate faults at an early stage. This solution offers many possibilities to improve communication for example for trainings or by supporting less experienced colleagues. The Voith Paper audio-visual communication system OnCall.Video enables our customers to worldwide access Voith Paper expert knowledge. The solution enables the expert to see in real time exactly what the customers sees in the field, to display relevant information and drawings and thus provide concrete instructions and assistance.

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