Paul Parry, Senior eLearning and Video Specialist at Trimble Solutions Corporation, shares his experiences with Alugha. He describes how the platform addresses the challenges of localizing video content and achieves significant improvements in efficiency and quality.
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The Challenge: We created videos with subtitles in ten languages and uploaded them directly to our web CMS. This process involved generating subtitles using our video tools, converting them to a web-compatible format, and manually coding the subtitles for each video—a labor-intensive task. Additionally, videos appearing on multiple pages required separate subtitle additions for each instance. Much of our site's content, produced externally and imported into the web CMS, presented technical challenges when integrating subtitle code. Overall, the process was more cumbersome and time-consuming than necessary.
Discovery of Alugha: Through internet research.
Use of Alugha: The example „Add Dimension Tags“ is an English video with subtitles in ten languages. We are starting to add additional voice languages to the content. We have also used Alugha to store our eLearning videos which then use the Alugha Player.
Value Added by Alugha: See the Challenge above. A single video per page with subtitles for multiple languages simplifies our website and storage of videos.
Reason for Choosing Alugha: Our decision to choose Alugha over other providers was driven by our goal to simplify localization. Alugha stood out as the only video platform with a strong emphasis on localization. While many tools offer subtitle creation through text-to-speech and machine translation, Alugha uniquely provides multilingual audio. Furthermore, Alugha's practical tools enable us to achieve high-quality results efficiently, ensuring accuracy in all languages—a critical aspect for our videos.
Product Comparison: Alugha distinguishes itself from other platforms through its commitment to continuous improvement and responsiveness to user feedback. Unlike alternatives, Alugha actively seeks to understand and address our specific challenges, ensuring regular updates on enhancements. Additionally, their support system, particularly the in-app chat feature, offers prompt assistance, setting them apart in terms of user support and engagement.
Recommendation: I would recommend Alugha to others due to their evident passion for their product, their continuous eagerness to improve, and their exceptional support system.
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